If any client has any complaints or grievance regarding our services, they can write to contact@eastgreencapital.com
If the client’s issue is unresolved after a period of 30 days from the date of first raising the issue through email, or the client is not satisfied with the response provided the customer may, post completion of 30-day period from the date of first raising the issue, write to the Compliance Officer at:
Vinay Arya, JC-2102, Juniper Block Wing-C, Salarpuria Sattva Greenage, Bommanahalli, BANGALORE, KARNATAKA, 560068
Note: If any case needs additional time, we will inform the client the reasons for the delay and provide expected timelines for resolution of the issue.
If the complaint is not resolved by compliance officer in next 15 days, or if the client is not satisfied with our grievance redressal, the client may, approach SEBI at: www.scores.gov.in and can lodge complain in “Complaint Registration” under “Investor Corner”.
In case, you are not able to register a complaint online, investors may send their complaints to: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051.